Shipping & Returns
Because our wallcoverings are made thoughtfully and to order, a few details matter. Below you’ll find everything you need to know about production timelines, shipping, and returns before placing your order.
Production Timelines
All House Party wallcoverings are made-to-order. This allows us to maintain quality, consistency, and care throughout the production process.
Typical production timelines:
- Samples: 7–10 business days
- Wallpaper orders: 14–21 business days
- Fabric orders: 4-6 weeks
Please note that these timelines reflect production only and do not include shipping transit time. Production timelines may vary slightly depending on volume and season.
Shipping
Once your order has completed production, it will ship via standard ground service.
Shipping details:
- Orders typically arrive 7–10 business days after shipping
- Shipping time is in addition to production timelines
We currently ship both domestically and internationally. International shipping rates, transit times, and duties vary by destination and will be calculated at checkout or confirmed prior to shipment when applicable.
Samples
We strongly recommend ordering samples before placing a full wallpaper order.
Samples are intended to help you evaluate:
- Material quality
- Scale
- Texture
- Printing technique
Because our products are made in batches, color variations may occur between print runs. For this reason, samples should not be used for exact color matching.
Returns & Exchanges
All House Party wallcoverings are made to order, and as such, returns and exchanges are not accepted.
We encourage customers to:
- Order samples in advance
- Confirm quantities with a professional installer
- Review all product details carefully before purchasing
This policy allows us to maintain the integrity of our production process and minimize waste.
Damaged or Incorrect Orders
We take great care in preparing and inspecting each order before it ships.
If your order arrives damaged or incorrect, please contact us within 5 business days of delivery and include:
- Your order number
- A brief description of the issue
- Clear photos of the damage or discrepancy
Once reviewed, we’ll work quickly to make it right.