Got Questions? We've Got Answers
Thoughtful answers to your most common questions — from materials and samples to installation and care.
Orders & Samples
A: You can place orders directly through our website or contact us for concierge assistance.
A: Yes! Samples are available for our wallpapers & fabrics and we HIGHLY encourage reviewing samples before buying rolls. You can find samples that we have in stock available for purchase on each individual product page.
Our samples are a great reference for quality, scale and design detail, but please do not use them for specific color matching. Because our papers are custom printed, rolls printed at different times could yield slightly different colors.
A: We highly recommend consulting with a professional installer before placing your order. Our wallcoverings require double cutting, and a skilled installer will best understand how to calculate yardage while accounting for:
- Pattern repeats
- Doors and windows
- Moldings and room openings
- Waste allowances
General measuring guidance:
- Measure the height and width of each wall in feet.
- Round measurements up.
- Calculate total square footage.
- Add 20% overage (minimum recommended).
- Reference the dimensions of the design on the product page.
Final quantities should always be confirmed by your installer.
A: We can accommodate certain custom orders. Contact our team here to discuss custom wallpapers or fabric options tailored to your project.
A: Contact us with your order number as well as what should be changed within 24 hours of placing your order.
Unfortunately, after 24 hours have passed, we will not be able to make edits to your order.
A: Unfortunately no. We cannot recommend order quantities for rooms we are unable to measure ourselves.
Product Details
A: Our wallpapers and fabrics are crafted from premium materials chosen for durability, texture, and beauty. Click into any product page to see specific material details.
A: Yes! We have a large variety of eco-friendly and all natural wallpaper qualities. All of our grasscloth, basketweave and paperweave wallpaper options are made from all-natural materials and printed with toxin free inks. Shop our Printed Grasscloth & Basketweave collection here and our natural woven paperweaves here.
Our Traditional Matte Paper is 74% eco-friendly. You can shop our wide variety of print options here.
A: Yes! Our Performance Vinyl quality is a commercial grade washable wallpaper that is Class A fire-rated (ASTM E84 tested). You can shop the complete collection here.
A: Wallpaper Rolls are produced at 36" wide and double cut during installation, resulting in a finished width of 34". Available in 6-yard and 8-yard increments
Fabric Rolls are produced at 56" wide with approximately 54" of usable fabric. Available in 10-yard and 15-yard increments.
Repeats vary by print, reference each individual product page for additional repeat information.
A: Our wallpapers are designed for professional installers. Many of our papers require hand-trimming and double-cutting. We strongly recommend using a professional installer. A good place to start your search is the Wallcovering Installers Association.
A: Our fabrics are sold in yardage and can be used by your preferred upholsterer or designer. They are colorfast and suitable for most residential applications.
Shipping & Delivery
A: We ship to anywhere in the US and Internationally.
A: Samples (Fabric & Wallpaper) ship within 7 business days
Wallpaper Rolls Ship within 14-21 days
Fabric Rolls ship in 4-6 weeks.
*Because our products are made to order, lead times may vary slightly.
A: Yes. Once your order ships, you’ll receive tracking information by email.
A: Expedited shipping may be available with an additional fee. Prior to placing your order, contact us here to discuss what may be possible.
Returns & Exchanges
A: Due to the bespoke nature of wallpaper and upholstery textiles, we do not accept returns or exchanges unless the item is defective or incorrect. For full details, see our Shipping & Returns page.
A: We inspect all orders before shipping. If your order arrives damaged, please contact us within 5 days after receiving with photos so we can resolve it quickly.
Trade & Design Professionals
A: Yes — we have a Trade Program with exclusive benefits. Visit our Trade page to apply.
A: Absolutely. Contact our team with your project details and we’ll be glad to assist.
Care & Maintenance
A: Traditional Matte Wallpaper: Gently wipe with a soft, dry cloth. Do not use water, cleaners, or abrasive materials. Avoid moisture and high-humidity areas
Grasscloth & Natural Paperweaves: Lightly dust with a soft, dry cloth or vacuum using a brush attachment. Do not use water, cleaners, or chemicals. Avoid moisture, humidity, and direct sunlight. Excessive rubbing or bumping may cause the material to fray.
Performance Vinyl Wallpaper: Wipe clean with a soft, damp cloth or sponge. Use mild soap if needed; rinse with clean water. Do not use abrasive cleaners, scrubbers, or chemicals. Suitable for normal household humidity; avoid prolonged direct water exposure
A: Our fabrics are best cared for with gentle vacuuming and, when necessary, professional upholstery cleaning once applied to furniture. We recommend Dry Cleaning for fabric yardage.
Still have a question?
We’re here to help. Reach out via our Contact Page or email us at: cheers@hellohouseparty.com